Frequently Asked Questions
When do you dispatch your items?
All items are made to order so have a minimum processing time of 2 working days and are dispatched on the following Wednesday. To guarantee dispatch on a Wednesday, please place your order by 11:59 PM on Monday.
How are your items shipped?
Our treats are carefully packaged and shipped via 48-hour tracked delivery to ensure they arrive quickly and securely.
What if i have an Allergy?
All treats are made in a kitchen that is a normal household setup and cannot guarantee to be allergen-free.
Specific allergens contained in each item are clearly listed on the product page under Allergen Information & Dispatch Details (e.g., Contains Eggs, Milk).
Please note:
All products are prepared in a kitchen where nuts and other allergens are present. If you have any specific allergy concerns or requirements, please contact us before placing your order.